
Case study
AI Hiring Copilot
An AI-native hiring system from role intent to candidate proof
at SeekOut ↗Choose your depth
The problem, my contribution, outcomes, and strongest screens.
My role
Lead product design · AI experience strategy · Multi-sided service design
Product focus
An AI-native hiring system connecting role intent, ATS-synced evaluation, and reusable candidate proof across SeekOut's Connect product.
The Short Version
Hiring is usually three separate disasters wearing a trenchcoat: a hiring manager guessing at what they actually want, a recruiter drowning in a Greenhouse queue, and a candidate re-typing their resume into yet another form. Compass ties those three jobs into one system: a hiring manager's vague brief becomes a real rubric, a recruiter's queue becomes something Sam (the AI evaluator) can actually chew through, and a candidate walks away with a profile that outlives the one application they used it for.
The Mess
Every handoff in hiring is where context goes to die. A hiring manager's priorities get flattened into a job description, the job description gets skimmed by a recruiter triaging hundreds of these, and a candidate gets judged by a process nobody explains to them. Layering AI on top of that doesn't fix it. It just makes the black box faster. The real challenge was building something people would trust enough to hand real decisions to: criteria a hiring manager didn't need a machine-learning degree to set, automation a recruiter could watch working instead of taking on faith, and a screening experience a candidate could read as coaching instead of judgment from a robot they'll never meet.
My Part in This
- Designed the service end to end: hiring manager, recruiter, and candidate aren't three products wearing a shared logo, they're one system.
- Turned a pasted job description into structured role data, an editable rubric, and screening questions Sam drafts and a human actually approves.
- Mapped ATS stages explicitly, so Connect's automated actions sync back to Greenhouse predictably instead of recruiters finding out the hard way.
What Got Better
- Replaced four disconnected steps (intake, rubric, scoring, screening) with one role model that actually holds together.
- Gave recruiters a live, filterable path from hundreds of Greenhouse candidates to recommendations they can actually inspect and verify.
- Made ATS mapping and rubric approval explicit, deliberate steps: automation only does what a recruiter actually signed off on.
- Built lasting candidate value out of resume coaching, a reusable AI-forward profile, and a setup checklist that doesn't vanish after one application.
Impact
What Actually Moved
For the Business
Turned four separate operating headaches (role definition, ATS evaluation, collaborative review, candidate proof) into one governed model, instead of four teams quietly building four workarounds.
For the Humans
Hiring teams move faster without handing judgment to a black box, and candidates leave with clearer expectations and a profile they actually control, not just a 'thanks, we'll be in touch.'
For the Spreadsheet
Extends product value across hiring managers, recruiters, reviewers, and candidates: more surfaces for adoption and enterprise expansion, without inventing a metric nobody can verify.
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